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Tenants First welcome feedback especially from our tenants, applicants and anyone else with an interest in housing and their community. This section allows you to give your views suggestions and comments by completing the form below. We will also ask for your opinion on certain areas of work we are about to undertake and will also publish results of consultation and feedback.

Major Repair Contracts

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External Fans - Arbroath (2006-07)

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Kitchens - Sheddocksley, Aberdeen & Balmedie (2006-07)

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External Doors - Sheddocksley, Aberdeen (2004)

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Boiler replacement - Garthdee, Aberdeen & Peterhead (2003-04)

 

Draft Policies

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Outcome of consultation - Housing Management Customer Feedback Strategy

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Outcome of consultation - Rent Arrears Policy

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Outcome of consultation - Abandonment Policy

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Outcome of consultation - Housing Management Service Standards Charter

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Outcome of consultation - Rent Policy

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Outcome of consultation - Review of Membership Policy, Void Policy, Management of Credit Balances Policy

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Outcome of consultation - Formal Complaint’s Policy

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Outcome of consultation - Estate Management Physical Environment Policy

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Outcome of consultation - Openness and Confidentiality Policy

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Outcome of consultation - Introduction of Choice Base Lettings

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Outcome of consultation - Allocations Policy

 

Publications

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Newsletters and Annual Reports

 

Feedback Form

Please use the form on this page to tell us your ideas for improving our customer service, or anything else that comes to mind.

Category:

Suggestion:

Your details:

Name: 
Phone:   or
E-mail:
 

Please note that all personal details submitted will only be used for the purposes of your query or suggestion and will held in the strictest confidence.

By submitting this form you are agreeing that the co-operative may hold your personal details for the purposes above under the Data Protection Act 1998. 

 

 
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Registered Office: 23 Albert Street, Aberdeen, AB25 1XX

Registered under the Industrial and Provident Societies Act 1965 No 2388R(S)

Tel: (+44) 01224 628400 Fax: (+44) 01224 628428

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Questions or problems regarding this web site should be directed to info@tenantsfirst.com
Last modified: 10 April, 2008 .
Copyright © 2007 Tenants First Housing Co-operative Ltd