Q - Why have I been
Charged for a repair?
Q - What should I do if I cannot pay my
rent?
Q - How can I pay my rent?
Q - If I am paying rent by cheque who do
I make the cheque out to?
Q - Why have I been
Charged for a repair?
A - It is the Co-operative’s policy to recharge tenants where the
tenant, or anyone associated with them has caused the damage/fault. The
purpose of this is to protect the entire co-operative membership from the cost
implications of actions or negligence of one single member.
The Occupancy Agreement has a section (5) that cover this area. Also
the Co-operative has policies and procedures to ensure equality of
treatment.
Q - What should I do if I cannot pay my
rent?
A - You must contact your Housing
Officer immediately for advice on applying for housing benefit and or
budgeting.
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Q - How can I pay my rent?
A - There are a number of options-
standing order, monthly direct debit, Allpay payment card, over the
phone by Debit Card, via the Internet, at
the office or by post. Please refer to our "Paying
Your Rent" page
Q - If I am paying rent by cheque who do
I make the cheque out to?
A - Please write the cheque to 'Tenants
First Housing Co-operative'.
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