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What the Act requires us to do

The Act places a duty on landlords to put in place Tenant Participation Strategies which promote the interests of tenants. Our Tenant Participation Strategy must show:

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How we will obtain and take account of the views of tenants and tenants groups

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How we will let tenants and tenants groups know what we plan to consult them about

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How we will give information to tenants and tenants groups about what we are planning to do and how it is likely to affect them

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What resources will be needed to put the strategy into place and the resources we will be making available to do this

Landlords also have a duty to set up a register of tenants groups. To qualify for registration tenants groups will have to meet certain conditions set by Scottish Ministers. These will include having a written constitution, having an elected committee and being open and accessible to tenants. These conditions and the register itself will be published and made publicly available.

The Act also places duties on landlords to consult with individual tenants and registered tenant groups on issues affecting them. The issues on which we have to consult include:

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Housing management policies including repairs and maintenance

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Standards of service in relation to housing management, including repairs and maintenance

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Our Tenant Participation Strategy

How we will meet our responsibilities

We are setting up a Tenant Participation Task Force to draw up our Tenant Participation Strategy. This will be made up of the Co-operative’s tenants and will hold regular meetings over the next few months looking at the requirements of the Act. In particular they will consider:

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What tenants will be consulted on

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How we will go about consulting with tenants and taking account of their views

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How we will ensure there is equal opportunity for all tenants to participate

As well as this the Task Force will look at how we can develop a range of ways for tenants to become more involved in how the Co-operative is run. It is our aim to offer tenants the opportunity to participate at a level that suits them. Some of the ideas we are considering include:

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Focus Groups to look at particular projects, the first of which will be reviewing our tenants' handbook

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Tenant Panel, a much larger group of people who we will ask to comment on things like policies and standards of service.

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Residents Associations which we believe provide an ideal way for tenants to let the Co-operative know their views.

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Tenant Volunteers to act as a point of contact between the Co-operative and tenants in areas where the Co-operative has only a small number of properties.

If you would like to know more about how you can get more involved in the running of the Co-operative please contact Eleanor McEwan at our Aberdeen Office.

 

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Last modified: 29 September, 2008 .
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